{"id":38002,"date":"2025-06-25T10:04:21","date_gmt":"2025-06-25T10:04:21","guid":{"rendered":"https:\/\/gammarelli.mom\/returns-ue\/"},"modified":"2025-06-25T10:36:05","modified_gmt":"2025-06-25T10:36:05","slug":"returns-ue","status":"publish","type":"page","link":"https:\/\/gammarelli.mom\/en\/returns-ue\/","title":{"rendered":"Returns UE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38002\" class=\"elementor elementor-38002 elementor-37989\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57f2cd8 e-flex e-con-boxed e-con e-parent\" data-id=\"57f2cd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6cb391 elementor-widget elementor-widget-heading\" data-id=\"c6cb391\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INFORMATION ON RETURNS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8b7c8d elementor-widget elementor-widget-text-editor\" data-id=\"f8b7c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"wp-block-list\"><li>Unwanted products<\/li><li>Defective products (just received)<\/li><li>Errors in sending<\/li><li>Wrong size replacement<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76531db e-flex e-con-boxed e-con e-parent\" data-id=\"76531db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34a8242 elementor-widget elementor-widget-heading\" data-id=\"34a8242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Unwanted products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25d4dc elementor-widget elementor-widget-text-editor\" data-id=\"a25d4dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ditta Annibale Gammarelli concedes the possibility of returning the unwanted goods within <strong>15 days from the day they are received.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c683601 e-flex e-con-boxed e-con e-parent\" data-id=\"c683601\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52548bf elementor-widget elementor-widget-heading\" data-id=\"52548bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32a1e34 elementor-widget elementor-widget-text-editor\" data-id=\"32a1e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Unwanted goods can be returned only if:<\/p><ul class=\"wp-block-list\"><li>The goods must be in <strong>perfect conditions<\/strong>, with no sign of use, in their original box and\/or bags, with all labels, instructions and all that was included originally. They must therefore be in the same state in which they were purchased.  <\/li><li>The goods must not made to measure, personalized or non-catalog items ordered on request (made to order).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b8e005 e-flex e-con-boxed e-con e-parent\" data-id=\"9b8e005\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3ab595 elementor-widget elementor-widget-heading\" data-id=\"b3ab595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Instructions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca8078 elementor-widget elementor-widget-text-editor\" data-id=\"eca8078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"wp-block-list\"><li>Send an email to <a href=\"mailto:info@gammarelli.mom\" data-cmp-ab=\"2\">info@gammarelli.mom<\/a> to communicate the return and wait for confirmation.<\/li><li>Properly pack the goods and the original packaging itself in order to ensure their integrity during transport<\/li><li>Write on the parcel:<ul><li>Name, surname, address of the sender<\/li><li>Destination address:<br>Ditta Annibale Gammarelli<br>Via Santa Chiara, 34<br>00186 Roma<br>Italy<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-258ed6f elementor-widget elementor-widget-text-editor\" data-id=\"258ed6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"wp-block-list\"><li>Send the package by post or courier according to your preferences. We recommend a standard shipping service with tracking as the sender will be responsible for any damage, non-delivery, delays. <strong>Return costs<\/strong> (postage \/ packaging costs) <strong>are charged to the customer<\/strong>. <\/li><li>Once received, the products will be thoroughly examined to ensure that they meet our return conditions. At the slightest sign of use, the return is rejected <\/li><li><strong>Within 14 working days from receipt of the goods, once the inspection has been passed:<\/strong><ul><li>With non-free outward shipping, the value of the returned products will be refunded.<\/li><li>If part of the products of the order is returned, the value of the returned products will be refunded.<\/li><\/ul><\/li><\/ul><p> <\/p><p> <\/p><p>The refund will be made with the same payment method chosen during the purchase and the re-credit may delay a few days before it can be viewed (depending on the type of card used). We remind you that in case of credit cards you may find the credit on the account the following month with the account statement (the transaction should, however, already be visible in the balance of your card). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01ed3b9 elementor-widget elementor-widget-text-editor\" data-id=\"01ed3b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><strong>Please Note:<\/strong><\/em><\/p><ul class=\"wp-block-list\"><li>In case of return of goods that do not comply with the return conditions or damaged due to incorrect use by the customer, the refund is denied (with subsequent return of the goods at the customer\u2019s expense) or partially executed.<\/li><li>Gift cards cannot be returned.<\/li><\/ul><p> <\/p><p>If, after returning, you do not receive any updates within 14 working days, please contact our <a href=\"http:\/\/gammarelli.mom\/#contatti\">customer service.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d525c84 e-flex e-con-boxed e-con e-parent\" data-id=\"d525c84\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9120c4 elementor-widget elementor-widget-heading\" data-id=\"c9120c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Defective products (just received)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c93077a elementor-widget elementor-widget-text-editor\" data-id=\"c93077a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ditta Annibale Gammarelli checks all the products before shipping them, but if you find a defect within 10 days from receipt, please contact us to point out the problem and to decide whether it can be solved without returning it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ef43d8 e-flex e-con-boxed e-con e-parent\" data-id=\"7ef43d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dac1a3a elementor-widget elementor-widget-heading\" data-id=\"dac1a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Instructions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c00757 elementor-widget elementor-widget-text-editor\" data-id=\"1c00757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"wp-block-list\"><li>Contact our <a href=\"http:\/\/gammarelli.mom\/#contatti\">customer service<\/a> department and inform them of the defect and wait for a response. <\/li><li>Properly pack the goods and the original packaging itself in order to ensure their integrity during transport<\/li><li>Write on the parcel:<ul><li>Name, surname, address of the sender<\/li><li>Destination address:<br>Ditta Annibale Gammarelli<br>Via Santa Chiara, 34<br>00186 Roma<br>Italy<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-632e720 e-flex e-con-boxed e-con e-parent\" data-id=\"632e720\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59e31eb elementor-widget elementor-widget-heading\" data-id=\"59e31eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Errors in sending<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ccdb66 elementor-widget elementor-widget-text-editor\" data-id=\"0ccdb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In case of items sent incorrectly by Ditta Annibale Gammarelli, please contact us within 48 hour from receiving the goods. We will solve the problems as quickly as possible at no cost to the customer. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81599e8 e-flex e-con-boxed e-con e-parent\" data-id=\"81599e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55e2b99 elementor-widget elementor-widget-heading\" data-id=\"55e2b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wrong size replacement\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13649b8 elementor-widget elementor-widget-text-editor\" data-id=\"13649b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In case of items purchases with wrong size \/ measurement, please contact us within 48 hours from receiving the goods. All return and forwarding costs charged to the buyer.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d84adb4 e-flex e-con-boxed e-con e-parent\" data-id=\"d84adb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a98bd7a elementor-widget elementor-widget-heading\" data-id=\"a98bd7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Made to order products\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dddf2b elementor-widget elementor-widget-text-editor\" data-id=\"2dddf2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If You buy an \u201con order\u201d item, it is not possible in any way to modify or cancel the order once it has been entered. It is not even possible to apply the right of withdrawal, nor to request a refund or the issuance of a voucher for the value of the goods ordered for a replacement of the aforementioned with any other product, as these are goods specially assorted according to customer specifications and not available in our warehouse. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INFORMATION ON RETURNS Unwanted products Defective products (just received) Errors in sending Wrong size replacement Unwanted products Ditta Annibale Gammarelli concedes the possibility of returning the unwanted goods within 15 days from the day they are received. Conditions Unwanted goods can be returned only if: The goods must be in perfect conditions, with no sign [&hellip;]<\/p>\n","protected":false},"author":2075,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-38002","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns UE &#8226; Gammarelli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gammarelli.mom\/en\/returns-ue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns UE &#8226; Gammarelli\" \/>\n<meta property=\"og:description\" content=\"INFORMATION ON RETURNS Unwanted products Defective products (just received) Errors in sending Wrong size replacement Unwanted products Ditta Annibale Gammarelli concedes the possibility of returning the unwanted goods within 15 days from the day they are received. 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